Mike Long, a Delivery Partner at North Drivers Virginia 007, expressed that there was an issue with missing cases in his route today. This is not a regular occurrence, but he found that a case from a dry environment was located in the freezer, which he identified as a shortcoming from the Selector.

Within 7 days, the Warehouse Supervisor should work with the Selectors to review the current order-picking process and implement necessary improvements to ensure cases for different environments are not misplaced, thus preventing unnecessary work for the Delivery Partners.